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Firefox Help!
Monday, June 2, 2008    Email article | Print article


We'll show you how to fix it!


Launch the streaming player.  You should be able to use the scroll bar to move down all the way to the bottom of the player, where you'll find a link to install an ActiveX plug-in.  You may have to add x1015.com to your list of trusted sites to install the plug-in.  Follow the prompts to finish the installation and restart Firefox.

If you don't see the link or can't find it, you can also install the plug-in manually by following these steps:

1.) In Firefox, open Help>About Mozilla Firefox.
2.) On the bottom of the dialog window, there is a string of text that looks like this "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12".
3). The "2.0.0.12" is the version of your Firefox browser.
4). Note the version (minus the .12).
5). Go to http://www.iol.ie/~locka/mozilla/plugin.htm#download
6). Find the plugin that matches your browser version. If you have a version 1.5 or higher Firefox browser, you need the plugin for 1.5.
7). Click the "Click here" next to the version of your browser.
8). If an info bar appears at the top of the browser, click edit and click allow, and then reclick the "Click here" next to the version of your browser.
9). The plugin install dialog box will appear. Click install.
10). After the plugin installs, close all open Firefox windows or click restart firefox.
11). Restart firefox.
12). Click "Start New Session".
13). Open Tools>Clear Private Data.
14). Make sure "Cache" is checked.
15). Click "Clear Private Data Now."
16). Launch our player again. The stream and our other on demand content should play as expected.

Further problems CLICK HERE